Dominant role of social media, blogs and discussion forums forced specialists into the creation of tool that enables to control and monitor the opinion of the company spread in the Internet. Application “Czysiekreci” is one of them and enables to look after your business in the Internet.
Czysiekreci.pl analyses chosen issues, enables to access statistics (also in the graphical form ); and in case of exceeding subthreshold limit sends a message via e-mail or SMS. It allows to shorten the time spent on reacting and removing the failure. “Czysiekreci.pl application is not only a huge facilitation for activity of owners of businesses, but also a safety and the certainty of action” – says Kamil Stanek, the chairman of JWA S.A.
The application provides service enabling to control the way of working of particular services and processes indicated by the customer. Within the frames of individual software, there is a possibility to verify if the crucial services of the customer work as they should.
Ping service sends the message to the server and analyses its back report. On the basis of code and time of response the service determines if the examined server is still available, if it disappeared or if communication time with the server is prolonged (for instance because of the Internet connection delays).
PageLoad service allows to connect and download certain webpage. This function allows to determine if the website responsible for making the given page available is acting correctly and checking the time of loading the contents of the website. Thanks to the alert mechanism, czysiekreci.pl can send SMS or an email to the chosen address with the information that the time of website loading will exceed the determined value.
The SSL service continually checks if one of the most important safety components of your website, the certificate used for connecting after https, is still valid. The service will remind you, when stays 30 or 10 days to the end of the validity period.
Crucial for public administration, especially after the update of the Public Procurement Law, service made available on czysiekreci.pl, is a functionality of Public Procurement Law. This unique solution lets to introduce to the system the addresses of separate sites, by which Internet user must pass in order to reach information about the particular public procurement. After entering this information the working system of czysiekreci.pl will check every few minutes whether all given addresses are available, and if the server on which information was placed is acting in accordance with the rules (in the range of the application of electronic means of communication). With the moment of the detection of irregularities czysiekreci.pl immediately will send appropriate alert.
“Our offer is directed to everyone for whom the availability of their own page in the Internet and functioning of their mail are important. Businessmen, hobbyists, bloggers and other groups drawing financial benefits or prestige from the running website. That is why first of all we would like to direct our service to the firms providing their services through the Internet using the personal interest of client of particular product or service – internet shops, travel agencies, insurance agents, suppliers and other the industry, in which even temporary inaccessibility could discourage customer from further collaboration. According to the consumer research, about the 50% of customers who didn’t manage to connect with the given site aren’t coming back” – adds Stanek.
Development of the relation with surroundings (with customers, co-workers and suppliers) is a crucial success factor. Nowadays, establishing contacts as well as keeping business relations without the Internet is simply impossible.
How to monitor and what to do ?
- Check the availability of your website
- Check the time of loading of your website
- Check whether you made payments for hosting and domain
- Monitor the position of your website in the search engines
- Verify the activity of your mail – without the contact with a client it will be difficult to build correct relations
- Use Google Analytics
- Remember about backups (and once for the quarter try to reconstruct them)
- Verify the how processes of placing orders and handlings of the payment work.
- Verify correctness and actuality of links
- Take care of the importance of SSL certificate protecting secure connections.
- Put the form for customer contact in the visible place of your website
- Remember to give your users the possibility to contact you also directly from the website (don’t make them to go back to the main page)
Source: Czy się kręci
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