Outsourcing stars have flashed

It is the most spectacular event of the modern business services sector, which every year gathers representatives of the most important Polish, European and global BSS organizations.

On January 24th, 2019, Pro Progressio Foundation summarized the development of the modern business services industry at the EXPO Hall in the City of Łódź. As every year, Outsourcing Stars Gala was a long-awaited event during which the most important industry trends were summarized, as well as the fastest-growing organizations in the BSS world and their business environment institutions were awarded.

This year’s edition of Gala delighted the invited guests with panache, visual effects and perfectly planned networking part of the event. The event in Łódź gathered nearly 350 guests who witnessed the original and spectacular Outsourcing Stars Awards ceremony.

Awards for the best

The Outsourcing Stars competition gathers an ever larger group of participating organizations, and this year has additionally undergone two major changes. The organizers resigned from the category “Data Archiving”, but added a new category under the name “Innovative Business Solution”. These changes were dictated by the market of outsourcing services, which is constantly undergoing transformation. The new competition category was also the only one that was judged by the Jury, and not by a mathematical algorithm, as it is in all other categories.

This year’s laureates of the Outsourcing Stars Awards have been:

Permanent recruitment – Randstad

Employee leasing – Sii

IT Contracting – Sii

BPO – Frista BPO


Call Contact Center – S8

IT Software Development – Sii

Sales – Antal (distinction)

Accounting, HR, Payroll – Process Solutions

City – Poznań

Real Estate Agency – Cushman & Wakefield

Developer – Skanska

Innovative Business Solution – Skanska (for the “Connected by Skanska” system)

As was the case in previous years, Pro Progressio Foundation also awarded the most outstanding manager of the BSS sector. This year the title of Manager of the Year was gained by Paweł Łopatka – the head of SoftServe in Poland, under whose leadership the company doubled its employment and launched another two operational centers in Poland.

Outsourcing Stars Gala was also an opportunity to present a special prize, awarded by the City of Łódź. This award was given to the company Media4You for the marketing campaign “Mobilna Łódź” for the promotion of the city as an environment friendly to the development of entrepreneurship, including the sector of modern business services.

A day full of substantive conversations

For three years, the Outsourcing Stars Gala has been preceded by a full-day The BSS Forum – a unique conference during which the participants co-create the agenda and topics of discussion. The Pro Progressio Foundation gathered information on topics that are most in demand during talks with Pro Progressio Club members and experts from Polish and foreign companies, as well as BSS industry organizations. In this way, a wide set of topics was created, from which the Forum organizers built the final program of individual discussion panels, presentations and workshops, and gathered a group of people who were invited to participate actively in the discussions.

Speakers of The BSS Forum included Hanna Zdanowska, Elias van Herwaarden, Romek Lubaczewski, Krzysztof Senger PhD, Adam Pustelnik, Rafał Olejniczak, Zyta Machnicka, Wojciech Herra, Karel Franchois, Radek Drzewiecki, Kerry Hallard, Krzysztof Misiak, Maciej Kulbat, Marcin Janiszewski, Michał Bielawski, Dymitr Doktór and many others. The topics of the talks concerned such areas as: Employer Branding, Lean Strategy, Process Excellence, Sales, Strategy of Games in Business, Cooperation with Start-up environments, Duopolis and many others.

Networking at the highest level

Every year the Forum is an opportunity for networking meetings, which in the current edition were supported by the work and coworking zone prepared by the Nowy Styl Group. Pro Progressio Foundation facilitated arranging meetings between participants through its own Event Tiger application. Participants of the Forum also benefited from the “Take a Book” program and were able to leave the conference with books on management, business, professional development or public speaking.

Both Outsourcing Stars Gala and The BSS Forum have gathered enthusiasts of outsourcing and modern business services, representatives of the public and private sector, Polish and international chambers of commerce, as well as companies that are customers of the BSS sector.

Start of the BSS Tour 2019

Gala has opened a series of industry business events in the modern business services sector, which in 2019 will be continued in the third edition of The BSS Tour. The Pro Progressio Foundation will organize at least five business conferences in various Polish cities. Each of the events will be aimed at discussing topics, challenges and trends that are the most important for the BSS world. The BSS Tour conferences also serve to collect issues that will form an agenda for The BSS Forum in 2020.

Joint success of many partners

The Strategic Partner of the Outsourcing Stars Gala and The BSS Forum in 2019 was the City of Łódź. The events were covered by the Honorary Patronage of the Polish Investment and Trade Agency and supported by Partners and Sponsors, including Cushman&Wakefield, Nowy Styl Group, Adaptive SAG, St. Pauls Development, CIMA, SPCC, BPCC, IAOP, Deutscher Outsourcing Verband, Emerging Europe Alliance, Riposta, Enterprise Ireland, RICS and Focus Event.

The next Outsourcing Stars Gala will be organized in 2020 and as it was communicated by the organizers of this year’s edition – we can “expect an unexpected”.

More info: Outsourcing Portal


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